Last Updated: 07/28/2024
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ACCEPTANCE OF TERMS
Welcome to RetroSupply Co. ("we," "us," or "our"). By accessing or using our website, purchasing our products, or using our services, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our site or services.
- CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our site or services after any changes indicates your acceptance of the modified Terms.
- PRODUCTS AND SERVICES
3.1 Product Description: We offer digital products including, but not limited to, analog-inspired brushes, textures, and fonts for various design software. We also offer merchandise including apparel, stickers, buttons, and other similar items.
3.2 License: By purchasing our products, you are granted a license for both commercial and personal use, subject to the terms outlined on our License Agreement page. This license does not transfer ownership of the intellectual property.
3.3 Restrictions: Use of our products in work that depicts racism, pornography, or hateful rhetoric is strictly prohibited.
3.4 Updates: We may update our digital products at our discretion. There is no guarantee that any product will be updated. For existing products, customers who have purchased a license will receive free updates. Updates do not include new products with new names that we deem significantly different, nor do they include products added to a bundle after purchase.
3.5 Digital Stamp: Our digital products may include a digital stamp with the customer's name and transaction number to prevent unauthorized sharing. By purchasing our products, you consent to this practice.
- PRICING AND PAYMENT
4.1 Prices: All prices are subject to change without notice. We reserve the right to modify or discontinue any product or service without notice.
4.2 Payment: We accept Visa, Mastercard, American Express, Disover, Apple Pay, Bancontact, Meta, Google Pay, and Shop Pay. All payments are due at the time of purchase.
- REFUND POLICY
5.1 Individual Items: We offer a 30-day refund policy on individual items.
5.2 Bundles: Refunds do not apply to bundles (collections of products sold individually that are bundled together) due to their high value.
5.3 Limitations: Customers are limited to 3 refunds over their lifetime. We reserve the right to deny refunds in specific cases where we believe this policy is being abused or misinterpreted by the customer.
- USER ACCOUNTS
6.1 Account Creation: You may need to create an account to access certain features of our site or services. You are responsible for maintaining the confidentiality of your account information.
6.2 Age Restriction: You must be 18 years or older to purchase from our site. If you are under 18, you must have an adult (18 years or older) assist you with your purchase.
6.3 Account Termination: We reserve the right to terminate or suspend your account at our sole discretion, particularly in cases where a payment dispute is pending or if legal issues arise. We may retain account information for legal purposes in such cases.
- USER-GENERATED CONTENT
7.1 Ownership: Customers may upload and share their work when submitting a review. Customers retain all rights to their uploaded work.
7.2 License to Us: By uploading content, you grant us permission to use such content in our marketing materials and on our site to showcase featured artwork and examples of our products in use.
- INTELLECTUAL PROPERTY
8.1 Our IP: All content on this site, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is our property or the property of our content suppliers and is protected by international copyright laws.
8.2 Your Use: You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this site without our prior written permission.
- LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, our liability for any claims relating to your use of our products or services shall be limited to the amount you paid for the specific product or service giving rise to such claim. In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages.
- INDEMNIFICATION
You agree to indemnify, defend, and hold harmless RetroSupply Co., its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations.
- DISCLAIMERS
Our site and its contents are provided "as is" and "as available" without any warranty or representations of any kind, whether express or implied. We disclaim all warranties, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
- GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in Clark County, Washington for any actions for which we retain the right to seek injunctive or other equitable relief.
- DISPUTE RESOLUTION
Any dispute arising from these Terms will be resolved through binding arbitration in Clark County, Washington, conducted by a single arbitrator in accordance with the Commercial Arbitration Rules of the American Arbitration Association.
- FORCE MAJEURE
Neither party shall be liable for any failure or delay in performance under these Terms (other than for delay in the payment of money due and payable hereunder) for causes beyond that party's reasonable control and occurring without that party's fault or negligence, including, but not limited to, acts of God, acts of government, flood, fire, civil unrest, acts of terror, strikes or other labor problems, computer attacks or malicious acts, such as attacks on or through the Internet, any Internet service provider, telecommunications or hosting facility. Dates by which performance obligations are scheduled to be met will be extended for a period of time equal to the time lost due to any delay so caused.
- ENTIRE AGREEMENT
These Terms constitute the entire agreement between us regarding our services and supersede and replace any prior agreements we might have had between us regarding the services.
- CONTACT INFORMATION
If you have any questions about these Terms, please contact us at dustin@retrosupply.co.
By using our services, you acknowledge that you have read and understood these Terms and agree to be bound by them.